TERMS OF SERVICE
Customer Care
We value our customers and are committed to providing the best possible service. If you have any questions, concerns, or feedback, please don't hesitate to reach out to us. Our friendly team is here to assist you with any inquiries you may have about our customized stationery products, placing an order, shipping details, or anything else you need help with.
Contact Us
Email: info.okaysushi@gmail.com
Phone: +91-8123202266
We strive to respond to all inquiries promptly and ensure that you have a seamless and enjoyable shopping experience with Okay Sushi. Your satisfaction is our top priority, and we are dedicated to addressing any issues efficiently and effectively.
Additional Information: For more details, please go through our FAQ section if you have questions. Also, check out our Shipping Policy, Exchange Policy, and Refund Policy. If you have any other questions that are not covered in the policy section, please reach out to us at the above phone number or email.
Feel free to explore the rest of this section to learn more about our products, policies, and the story behind our brand. We look forward to building a longstanding relationship with you!
Privacy & Safety
This Privacy Policy explains how Okay Sushi (referred to as "the Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase. It applies to everyone who uses our Services, whether you’re a customer, website visitor, or someone whose information we collect.
Please read this Privacy Policy carefully. By using our Services, you agree to let us collect, use, and share your information as described here. If you don’t agree, please don’t use our Services.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on the website with the new date, and we may update you about the changes if needed.
How We Collect and Use Your Personal Information
We collect personal information from different sources, depending on how you interact with us. This includes information you give directly, information we collect through cookies, and information from third parties.
Information We Collect Directly from You:
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Contact Details: Your name, address, phone number, email address.
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Order Information: Your name, billing address, shipping address, payment info, email, phone number.
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Account Information: Your username, password, security questions.
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Shopping Info: The items you view, add to your cart or wishlist.
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Customer Support Info: The information you provide when contacting us.
Information We Collect via Cookies:
We also collect information about how you use our site through cookies, such as your device info, IP address, and browsing activity. Cookies help us improve your experience on the site.
Information from Third Parties:
We might get information about you from third parties, such as:
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Our service providers (like Wix)
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Payment processors who handle your payment details
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Advertisers and partners, we work with.
How We Use Your Information:
We use your personal information for several reasons-
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Providing Services: To process orders, payments, and shipping, and to create and manage your account.
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Marketing and Ads: To send you promotional emails or advertisements.
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Security: To prevent fraud or other illegal activities.
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Customer Support: To help you with issues or inquiries about your orders or account.
Cookies:
We use cookies to make your experience better. You can choose to block cookies, but this may affect how the site works for you.
How We Share Your Information:
We may share your personal information with third parties in certain situations, such as:
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Vendors or partners who help us run the site or provide services.
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When required by law or during a business transaction (like selling the company).
We don’t control how third parties use your information, so we encourage you to read their privacy policies as well.
Children’s Privacy:
Our site isn’t for children, and we don’t knowingly collect personal information from children. If you are a parent and your child has shared information with us, you can contact us to have it deleted.
Security and Retention:
We try to keep your information safe, but no method is completely secure. We recommend that you avoid sharing sensitive details in unprotected ways. We will keep your data as long as necessary for the services we provide or to meet legal requirements.
Your Rights and Choices:
Depending on where you live, you may have rights related to your personal information, including:
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Access: You can request to see what personal info we have about you.
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Deletion: You can ask us to delete your info.
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Correction: You can ask us to fix incorrect information.
You can also unsubscribe from marketing emails, but we may still send you essential emails about your account or orders.
Contact Us:
If you have any questions or concerns about this Privacy Policy, or want to exercise your rights, please email us at info.okaysushi@gmail.com.
Wholesale Inquiries
We're excited to collaborate with retailers who are interested in offering our stunning products in their stores. Partnering with us is simple and straightforward. To get started, please email us at info.okaysushi@gmail.com. with your contact information and a brief description of your store. Once submitted, our team will review your email and get back to you promptly with further details.
We are committed to providing excellent support and a seamless experience for our wholesale partners. Our goal is to help you succeed by offering competitive pricing, marketing materials, and exclusive access to our latest product lines. Join us in bringing beautiful and high-quality products to more customers. We look forward to a successful partnership with you!
Payment Methods
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Credit / Debit Card
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UPI
Cash on Delivery (COD) is NOT available.
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This website is operated by Okay Sushi. When we use "we," "us," or "our," we are referring to Okay Sushi. By using this website and/or making a purchase, you agree to follow all the terms, conditions, and policies listed here.
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By visiting our site and/or making a purchase, you are using our "Service" and agreeing to these terms ("Terms of Service" or "Terms"). These terms apply to all users of the site, including visitors, customers, vendors, and content contributors.
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Please read these Terms carefully. By using any part of the site, you agree to follow these terms. If you do not agree with all the terms, you cannot use the website or our services. If these Terms are considered an offer, the acceptance is strictly limited to these terms.
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Any new features or tools added to our store will also follow these Terms of Service. You can check the latest version of the Terms at any time on this page. We may update, change, or replace parts of these Terms by posting updates on our website. It’s your responsibility to check for any changes. By continuing to use the website, you accept those changes.
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Our store is hosted by Wix Inc., which provides the online platform for us to sell our products and services.
SECTION 1 - ONLINE STORE TERMS: -
By agreeing to these Terms, you confirm that you are at least the legal age in your state or province, or that you are the legal age and have given permission for your minor dependents to use this site.
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You agree not to use our products for illegal or unauthorized purposes and will not break any laws (including copyright laws) while using our Service.
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You must not send any harmful viruses, worms, or destructive code.
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If you violate any of these Terms, your access to our services will be immediately terminated.
SECTION 2 - GENERAL CONDITIONS: -
We have the right to refuse service to anyone, for any reason, at any time.
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You understand that your content (except credit card information) may be sent unencrypted and pass through different networks. It may need to be changed to meet the technical requirements of those networks or devices. Credit card information is always encrypted during transfer.
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You agree not to copy, sell, or use any part of our service, website, or contact information on the site without our written permission.
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The headings in this agreement are just for convenience and do not affect or limit these terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION: -
We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material here is for general information only and should not be the only source you rely on when making decisions. You should check other reliable sources for important decisions. Any reliance on the information here is at your own risk.
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This site may include historical information, which is not current and is just for reference. We have the right to change the content of this site at any time, but we are not required to update any information. You are responsible for keeping an eye on any changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES: -
The prices of our products can change at any time without notice.
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We also have the right to change or stop the service (or any part of it) at any time, without notice.
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We are not responsible to you or any third party for any changes in prices, suspension, or discontinuation of the service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable): -
Some products or services may only be available online through our website. These items may have limited stock and can only be returned or exchanged according to our Refund Policy: [Refund Policy link].
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We have made every effort to show our products as accurately as possible, but we cannot guarantee that the colours and images you see on your computer will be the same as the actual product.
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We reserve the right to limit sales of our products or services to certain people, regions, or areas. We may do this on a case-by-case basis. We also have the right to limit the quantity of products or services we offer. Product descriptions and prices can change at any time, at our discretion. We can stop offering any product at any time. Any offer for products or services is not valid where prohibited.
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We do not guarantee that the quality of any products, services, information, or other materials you buy from us will meet your expectations, or that any errors in the service will be fixed.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION: -
We have the right to refuse any order you place. We may also limit or cancel the quantity of items purchased per person, household, or order. This includes orders placed using the same customer account, credit card, or billing/shipping address. If we change or cancel your order, we will try to contact you using the email, billing address, or phone number you provided when you placed the order. We can also limit or block orders that seem to be made by dealers, resellers, or distributors.
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You agree to provide accurate and up-to-date information when making a purchase. You also agree to update your account information, including your email address, credit card details, and expiration dates, so we can complete your order and contact you if needed.
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For more details, please check our Refund Policy: [Refund Policy link]
SECTION 7 - OPTIONAL TOOLS: -
We may give you access to third-party tools that we do not control or monitor.
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You understand and agree that we provide access to these tools "as is" and "as available," without any warranties, guarantees, or endorsements. We are not responsible for any issues that come up from using these third-party tools.
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Using these optional tools is completely at your own risk, and you should make sure you understand and agree with the terms set by the third-party providers.
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In the future, we may offer new services or features on our website, including new tools and resources. These new services will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS: -
Some of the content, products, and services on our site may come from third parties.
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Links to third-party websites on our site may take you to websites that are not connected to us. We are not responsible for checking or evaluating the content or accuracy of these sites, and we do not guarantee or take responsibility for any third-party materials, websites, products, or services.
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We are not responsible for any harm or issues that come from buying or using goods, services, or any other transactions on third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before making any transactions. If you have any complaints or questions about third-party products, please contact the third-party directly.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS: -
If you send us specific submissions (like contest entries) or creative ideas, suggestions, proposals, plans, or other materials, whether requested by us or not, you agree that we can, at any time, use, edit, copy, publish, distribute, translate, or otherwise use these comments in any way and on any platform. We are not required to (1) keep any comments confidential, (2) pay for any comments, or (3) respond to any comments.
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We may, but are not obligated to, monitor, edit, or remove content that we believe is unlawful, offensive, threatening, harmful, obscene, or violates someone’s rights or these Terms of Service.
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You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or other personal or property rights. You also agree that your comments will not contain harmful, illegal, abusive, or obscene material, or viruses that could damage the service or website. You may not use a fake email address, pretend to be someone else, or mislead us or others about the origin of your comments. You are responsible for the comments you make and their accuracy. We are not responsible for any comments made by you or any third-party.
SECTION 10 - PERSONAL INFORMATION: -
The submission of your personal information through the store is subject to our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS: -
Sometimes, there may be errors or missing information on our site or in the service, such as incorrect product descriptions, prices, promotions, offers, shipping charges, delivery times, or availability. We have the right to correct any mistakes, update information, or cancel orders if something is inaccurate, even after you’ve placed your order, and without notice.
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We are not required to update or correct information on the site or service, including prices, unless required by law. The date of an update or refresh on the site does not mean that all the information has been updated or changed.
SECTION 12 - PROHIBITED USES:
In addition to other rules mentioned in the Terms of Service, you are not allowed to use the site or its content for the following: -
Illegal activities
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Encouraging others to do illegal things
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Breaking any laws or regulations
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Violating our or others' intellectual property rights
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Harassing, insulting, or discriminating against others based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability
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Providing false or misleading information
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Uploading viruses or harmful codes that could affect the site or other websites
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Collecting personal information from others without permission
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Sending spam or using other harmful methods like phishing or scraping
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Engaging in obscene or immoral activities
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Trying to bypass or disrupt the security of the service or related websites
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We can suspend or end your use of the service if you violate any of these rules.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY: -
We cannot guarantee that using our service will always be uninterrupted, timely, secure, or error-free. We also don’t promise that the results from using the service will be accurate or reliable.
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You agree that we can remove or cancel the service at any time, without notifying you in advance.
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Your use of the service, or your inability to use it, is entirely at your own risk. The service and all products we provide through it are offered "as is" and "as available" without any promises or guarantees, including implied warranties for quality,
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fitness for a particular purpose, or non-infringement.
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Okay Sushi, our team, and anyone connected with us are not responsible for any injuries, losses, claims, or damages (direct or indirect) that result from using the service or products obtained through it. This includes any lost profits, revenue, data, or costs to replace anything, even if we were warned that these things could happen. In places where it’s not allowed to limit liability, we will be responsible only to the extent the law allows.
SECTION 14 - INDEMNIFICATION: -
You agree to protect and defend Okay Sushi, as well as our parent company, affiliates, partners, employees, and others connected to us, from any claims or demands made by a third-party. This includes covering reasonable attorney fees if the claim is because you broke these Terms of Service, violated any laws, or infringed on the rights of someone else.
SECTION 15 - SEVERABILITY: -
If any part of these Terms of Service is found to be illegal, void, or not enforceable, that part will be removed, but the rest of the Terms will still be valid and enforceable. The invalid part won't affect the rest of the agreement.
SECTION 16 - TERMINATION: -
Any responsibilities or liabilities that happened before the end of this agreement will still apply even after the agreement ends.
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These Terms of Service remain in effect until either you or we decide to end them. You can end these Terms at any time by letting us know you no longer want to use our services or by stopping use of our site.
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If we believe, or suspect, that you have not followed the Terms, we can end this agreement without notice. You will still be responsible for any amounts owed up to the termination date, and we may block your access to our services (or part of them).
SECTION 17 - ENTIRE AGREEMENT: -
If we do not use or enforce a right or rule from these Terms of Service, it doesn’t mean we’ve given up that right or rule.
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These Terms of Service, along with any policies or rules we post on the site or related to the service, make up the complete agreement between you and us. They replace any previous agreements or discussions, whether spoken or written, including earlier versions of these Terms.
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If there is any confusion or unclear language in these Terms, it will not be interpreted against us as the party who wrote them.
SECTION 18 - GOVERNING LAW: -
These Terms of Service and any separate agreements for the services we provide will be governed by the laws of India.
SECTION 19 - CHANGES TO TERMS OF SERVICE: -
You can check the latest version of these Terms of Service at any time on this page. We have the right to update, change, or replace any part of these Terms by posting updates on our website. It’s your responsibility to check the website regularly for any changes. By continuing to use our website or services after changes are posted, you accept those changes.
SECTION 20 - CONTACT INFORMATION: -
If you have any questions about the Terms of Service, please email us at info.okaysushi@gmail.com.